All organizations have a two-fold obligation to both management and employees.  This obligation is to pass on the corporate message that knowledge is power.  Training and proper performance tools are essential to all organizations.  Sound organizational foundations are developed through solid communications.  Positive communications exchange is fundamental in achieving organizational goals and objectives.  It ensures the doors of communications are open throughout the entire organizational structure.  Open communications must...

Ashford University Spotlight was Earned by Joel Murillo One of the golden rules in business is “the customer is always right”! How customers feel about your brand ranks #1 on the list of mainstay aspects of being successful. The more valued a customer’s feels the more likely they will return; repeat customers are great sources of word of mouth marketing. Word of mouth business will always be...

Memorable Customer Service Experience-Repeatedly Everyone has an unforgettable top-notch customer service experience at least a time or two. The type of experience whereas you were so impressed and blown away with the high level of quality customer service received. So many brands fail to realize bad customer service can hurt your business. No matter how great or in demand the product/products are, customer service should lead the way showing customers the #1 goal above all else is to provide awarding winning customer service.  Outstanding...

Letter #1 Dear Boss: Beyond your unprofessional conduct are miracles and blessings in my life. Yes, the abusive dialogue I suffered for five years as an employee under your guidance mentally impaired my mindset for a period of time. Your version of leadership fashion can go down in the history book of world records, as the greatest leader to mentally destroy employees’ morale key for employees to...

Letter #1 Dear Boss: I wanted to share a few things with you as I make my departure. I want you to know that the stress-induced environment that you have created in the workplace has become the worst working atmosphere for employees I have witnessed in all my life. Most of your management team and the employees alike agree that your leadership is grossly ineffective. Because of you, I have been working...

Customer Service Spotlight- Jay Steward “Family Dollar” Store Manager-Memphis, TN What is good customer service? Good customer service is a powerful “essential” piece of an  organizations puzzle.  Good customer service is one of the most effective methods to display to customers that they’re a very important component  of your company. It’s about  gaining loyal consumers by providing great products, great services, and the proper information and feedback about your brand as a whole. There are so many competitors...

When Was The Last Time You Experienced Customer Service That Over Exceed Your Expectations? Loyalty to Customer Satisfaction=Customers Loyal to the Brand-It is evident consumers will support establishments by repeatedly doing business for the remarkable customer service provided. Although the significance of customer service is completely comprehended, it is still almost nonexistence. In today’s...

Today’s Workplace Halo-Orangees’ “Workplace Letter of Forgiveness Movement” (Phrase One) Difficult People in the Workplace: Beyond the workplace’s purpose are difficult people. We’ve all had to, at one time or another; deal with difficult people in the workplace. Difficult people are like an assorted bag of sour candy; they come in an array of bitter, unpleasant personalities. Problematic...

Workplace Unity Workplace unity is becoming more and more obsolete within organizations across the globe. The benefits of being an employee in today’s workforce are dwindling with each passing day. The term employer-employee “one accord” is a bankrupt economic failure in many companies. The decline and backlash of positive employer-employee relationships is largely due to the lack of leadership...

My Skin Tone Has Broken Through Bulletproof Walls Personally Designed For My Guaranteed Failure Why do you define me by the color of my skin? Why does my skin tone trigger your inner hate? What is it exactly about my skin tone that negatively motivates you? Why do you senselessly attempt to measure and weigh my professional abilities based on the color of my skin? Yet, you happily without hesitation...

Employer-employee relationships play a huge part in today’s workforce. In order to survive in today’s world, most individuals must be gainfully employed. The employer-employee relationship is at the core of the workplace. We spend at least 8 hours a day in the workplace, so, it needs to be a healthy environment. The employer is responsible for creating an environment that empowers employees and...

Mike Shouhed’s Persian swag, level head, laid back, charismatic personality makes this Bravo’s Shahs of Sunset cast member stand out. Bravo’s Shahs of Sunset series debuted on March 11, 2012 with a cast of success driven Persians who undeniably left a lasting impression amongst viewers. On the surface of the first season of Shahs of Sunset it appeared to be nothing more than a group of rich...

The Echo of Individuality Positive Change and Second Chances-Whether you’ve heard of her or not by the end of this interview, you’ll yearn to know more. Her spectacle rendition of “God Put a Rainbow in the Sky” presented in this interview will blow you away. Traci Braxton from Wetv hit series “Braxton Family Values” is a model of individuality, positive change and second chances. Being...

Country Music Sensation Levi Riggs-”I’m Good” Lyric Video  If you haven’t heard, the 8th Wonder of the World is up and coming multi-talent country music sensation Levi Riggs.  Levi is sculpting his place in the world of country music. He has been dedicated and hard at work “swooning audiences” since the age of 10 striking a chord world-wide. I had the wonderful opportunity...

A New Generation Of Inspirational Youth Is On The Move The world of music at all times is scouting for the next rising star. The ability to rap is not the only talent a hip-hop artist must possess. A rap artist must have confidence, knowledge, purpose, an individuality-style, can demand the crowd & has to have staying power. Up and coming thirteen year old rapper Christian Ewell, Jr. aka Lil Puppy...